To our valued Customers and Carriers
To our Valued Customers and Carriers
In times of significant fear and uncertainty, I want you to rest easy knowing that ALS will constantly be committed to living our purpose – “Delivering an Epic Experience.” I want to share with you our plans to safeguard our customers, carriers, and employees during this COVID-19 pandemic. We commit to having robust business continuity plans, consistent support, and supply chain solution availability to run your business during this uncertain time. To execute during these tumultuous times, we will maintain 24-7 operations, fully capable to execute on all vital operation processes and we will keep a daily pulse on the market ready to inform and react with the best interest of our customers and carriers. The three core principles that create our unique value prop remain the same:
- Know that as FAMILY we will work – day and night – to keep your supply chain moving. We have taken necessary measures to prepare our employees with the tools & infrastructure to work remotely and continue to provide an epic experience.
- We are LARGE ENOUGH TO COMPETE with any company in industry and will find solutions for your freight. In addition to that, we are stable, 100% debt free and committed to paying our carriers, vendors and employees. We WILL endure these tough times and be here for you.
- We promise to drive CONTINUOUS IMPROVEMENT through our Continuous Improvement (CIR) process and will work to stay ahead of the market and keep you abreast on the challenges of the things to come. Together we will come up with creative solutions to keep your supply chain reliable and resilient.
Our services are critical to our economy, to the safety of our people, and to the human spirit. We are here to lead you. We are strong, we are brave, and we are proud to “Deliver an Epic Experience!”
Your success is important to us. We understand how to provide stability in times of uncertainty and will continue to partner with you to manage your supply chain and serve your customers. We believe in trust, transparency, change, and commitment. As such, we will continue to update you on our operations and commit to supporting you without interruption throughout the pandemic and market uncertainty.
Thank you again for your business. We wish you, your employees, and your loved ones all the best.
Automated Logistics Systems